PTT AŞ Logistics Report: 210 Million Shipments and Digital Efficiency Surge

PTT AŞ has solidified its position in the Turkish logistics sector with 210 million shipments in the first half of 2026 and a robust %17 volume increase year-over-year, demonstrating the tangible impact of digital transformation on operational efficiency.

Operational Scale and Volume Expansion

According to data released by Minister Uraloğlu, the company has achieved significant growth in transport capacity, reflecting underlying strength in demand.

■Total mail and cargo shipments reached 210 million in the first half of 2026.

■Cargo volume increased by approximately %17 compared to the same period last year.

■While the daily average exceeded 1 million cargo operations between January and June, this figure surpassed 3 million during peak periods.

■Despite the surge in volume, the delivery success rate approached %95, outperforming industry standards.

Tech-Driven Logistics and Customer Experience

The company's digitalization strategies have yielded tangible efficiency gains, particularly in collection and delivery processes.

■Through the NFC-enabled collection application, 300,000 transactions were paid via credit card upon delivery for cash-on-arrival shipments.

■Via the "SMS Instruction" service, customers digitally managed delivery preferences such as "leave with neighbor" or "leave in parcel locker."

■The integration of the Vehicle Tracking System and Live Tracking Service enabled end-to-end visibility in distribution processes, allowing customers real-time access to location data.

■The cities with the highest volume of acceptance and delivery were Istanbul, Ankara, Izmir, Kocaeli, and Bursa.

The %17 volume growth and 210 million shipment figure reported by PTT AŞ signal not only the company's operational success but also the resilience of domestic demand. A delivery rate nearing 95% is a critical indicator of operational sustainability in a sector experiencing demand explosions. The rise of NFC-based payments to the 300,000 mark highlights the accelerating integration of the cashless economy into last-mile logistics. These metrics mathematically support the positive correlation between digital infrastructure investments, customer satisfaction, and the reduction of operational error margins.